A place to move, grow, and come back to yourself.

Privacy Policy

At Jimmy’s, accessible at jimmys.ma, one of our top priorities is respecting the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by Jimmy’s and how we use it.

If you have any further questions or would like more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they have shared and/or collected within Jimmy’s.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

1 – INFORMATION WE COLLECT
The personal information we ask you to provide, and the reasons why we ask you to provide it, will be explained to you at the point we request your personal information. If you contact us directly, we may receive additional information about you, such as your name (including your identification details), email address, telephone number, the content of any message and/or attachments you send us, and any other information you choose to provide.
When you register online or sign a contract, we may ask for your contact details, including your name, company name, national identity card number, date of birth, address, email address, telephone number, and bank details to process online payment.

HOW WE USE YOUR INFORMATION

2 – WE USE THE INFORMATION WE COLLECT IN VARIOUS WAYS, INCLUDING TO:
Provide, operate, and maintain our website.
Improve, personalize, and develop our website.
Understand and analyze how you use our website to enhance our customers’ experience.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including customer service, to provide you with updates and other information related to the website, as well as for marketing and promotional purposes.
Manage your relationship with us.
Enable you to participate in promotions, contests, and surveys.
Send you emails.
Find and prevent fraud.

3 – LOG FILES
Jimmy’s follows a standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this, and it’s part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. The purpose of this information is to analyze trends, administer the site, track users’ movements on the site, and gather demographic information.

4 – COOKIES AND WEB BEACONS
Like any other website, Jimmy’s uses “cookies.” These cookies are used to store information, including visitors’ preferences and the pages of the website that the visitor accessed or visited. This information is used to optimize the user experience by personalizing the content of our web pages based on visitors’ browser type and/or other information.

For more general information about cookies, please see the Cookie Consent website.

5 – WHO DO WE SHARE YOUR DATA WITH?
WE SHARE CERTAIN DETAILS OF YOUR PERSONAL DATA WITH THE FOLLOWING PARTIES:
JIMMY’S ENTITIES

We never share your browsing data and information about your device, as well as information collected by cookies and other technologies, with any other entity.

However, we do transfer the communications you send us to the respective designated person and/or entity within our group of companies.

Our employees or employees of one of our group companies
We share your communication data with designated employees or employees of one of our group companies.

6 – DATA SECURITY
Jimmy’s has implemented specific security measures to prevent your personal information and data from being disseminated, lost, used in a manner not authorized by law, altered, or disclosed.

We limit access to and use of your personal data to employees or other company entities who require this information to perform their jobs. They will only use your personal data upon our instructions and authorization and are subject to a duty of confidentiality to keep all personal information secure.

Our website is secured using the HTTPS security protocol with an SSL (Secure Socket Layer) certificate, which encrypts the data collected on our website to ensure its confidentiality.

7 – THIRD-PARTY PRIVACY POLICIES
Jimmy’s privacy policy does not apply to other advertisers or websites. We therefore advise you to consult the respective privacy policies of these third-party ad servers for more detailed information. This may include their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser settings. For more detailed information on managing cookies with specific web browsers, please consult the respective websites of those browsers.

8 – ADDITIONAL INFORMATION
It is important to note that the personal data we hold about you is kept up-to-date to manage our relationship effectively. Please inform us if your personal data has changed during your relationship with us.

This information is collected in accordance with the provisions of Law 09-08 of February 18, 2009, concerning the Protection of Individuals with regard to the Processing of Personal Data, and is intended solely for the use of Jimmy’s, its subsidiaries, and its service providers, where applicable. You have the right to access and correct your personal information.

9 – CHANGES TO OUR PRIVACY POLICY
We may occasionally change this privacy policy to reflect changes to our website and how we handle your personal information, or changes to applicable laws.

To the extent permitted by applicable law, these changes will be effective from the date they are posted on our website, unless we specify a different effective date. Your continued use of our website from that date onward will be subject to the new privacy policy.

10 – PAYMENT METHOD
To pay for your order, you choose your payment method from those offered by Jimmy’s on the payment page. In this case, the transaction will be debited from your account on the day following the delivery confirmation date. Your multi-channel payments are secured by the Interbank Electronic Banking Center (CMI), which offers a fully secure payment service. The Consumer guarantees to Jimmy’s that they have all necessary authorizations to use the payment method chosen when validating the order form. In the case of payment by bank card, the provisions relating to the fraudulent use of the payment method, as stipulated in the agreements between the Consumer and the card issuer, and between Jimmy’s and its bank, apply.

11 – DATA CONFIDENTIALITY
The information requested is necessary for processing your order and is treated confidentially. You have the right to access and rectify your personal data. You may receive advertising from Jimmy’s unless you have indicated that you do not wish your personal data to be used for this purpose.

12 – CANCELING AN ORDER PAID BY CREDIT CARD
If you make a mistake, we advise you to send us a cancellation request by email to info@jimmys.ma within 24 hours. After Jimmy’s cancels the order, you can place a new one.

13 – RIGHT OF WITHDRAWAL
In accordance with the provisions of Article 30 of Law 31-08 relating to consumer protection, the Customer, if a non-professional individual, has a right of withdrawal that can be freely exercised within seven (7) days of purchasing a Pack (the “Right of Withdrawal”). The Client may exercise their Right of Withdrawal by sending it to Jimmy’s by registered mail with return receipt requested or by email to the following address: info@jimmys.ma. The right of withdrawal is valid only if the Client has not completed any session entitling them to access a session with the Partner.